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Privacy Policy

1. The content of this privacy policy is to be read in conjunction with the terms and conditions of use of ESBN that are hereby incorporated into this privacy policy by reference.
2. Collection and use of Customer Information:
2.1. “Customer information” means both personal information (eg. address details) and financial information (eg. credit card or banking details).
2.2. ESBN stores all customer information in a secure database on a secure server, in compliance with standards set by the Western Cape Gambling and Racing Board. 
2.3. ESBN does not store any credit card information. 
2.4. Upon registering for a new account with ESBN, a customer is obliged to provide the following information:
(a) A chosen username;
(b) Their full names;
(c) A chosen password;
(d) Their ID and/or passport number;
(e) Their physical address. 
2.5. A customer at his or her own discretion may supply additional information to ESBN.
2.6. ESBN reserves the right to utilise all information provided to it by the customer for the purposes of performing identity and/or credit checks with relevant third party providers for the purpose of independently verifying a customer’s identity, financial information and/or credit rating. 
2.7. In particular, where a customer provides ESBN with credit card details, ESBN reserves the right to confirm the accuracy and legitimacy of these details with appropriate third party providers. 
2.8. ESBN may from time to time contact customers with company news, updates, information and/or product offerings. 
2.9. ESBN logs certain information pertaining to a customers’ use of the website, including, but not limited to the following: the customer’s IP address, the pages viewed by the customer, the customer’s web browser type and operating system. 
3. Sharing of customer information:
3.1. By providing ESBN with information, a customer consents to ESBN sharing this information with third party providers for the purpose of ESBN independently verifying their identity and creditworthiness. 
3.2. By providing ESBN with information, a customer acknowledges that ESBN, may be called upon by the Western Cape Gambling and Racing Board, or other statutory bodies and/or institutions, to pass on their information, and that ESBN shall do so upon receipt of a lawful request.
3.3. ESBN will not share customer information other than on the basis set forth in 3.1 and 3.2, above. 
3.4. ESBN cannot be held responsible for any loss or damage, howsoever caused, as a result of the sharing of customer information on the basis of 3.1 and 3.2, above.